Instant quote
If you have an STL file, the fastest way to get a price is our quote tool. No account, no waiting for a reply.
Get an instant quote →Call us
Quickest for local jobs, broken parts you want to describe, or checking if something is possible before you send a file.
07580 027866Mon–Fri, 9am–5pm. Leave a message outside these hours and we'll call you back.
Email us
For questions, batch enquiries, or anything you'd like to attach a photo or drawing to.
Josh@3DGuru.co.ukOpening hours
| Monday – Friday | 9:00am – 5:00pm |
| Saturday – Sunday | Closed (email and quote tool always open) |
Printers run 24/7
Office hours are when we answer the phone. The printers themselves typically run around the clock, which is how we keep to a 2–3 working day turnaround. Orders placed through the quote tool at any hour go straight into the queue.
Frequently asked questions
Before getting in touch, it's worth checking the FAQ page — we've answered the most common questions there. Specifically useful pages:
- How to prepare an STL file for printing
- PETG vs PLA for functional parts
- How to measure a broken replacement part
What to include in your message
If you're sending an enquiry about a specific part, it helps to include:
- The application — what is the part for, and what does it need to withstand?
- Approximate dimensions or a photo of the original if you don't have an STL
- Quantity required
- Any tolerance or fitment requirements we should know about
- Your preferred delivery or collection preference
Response times
We aim to respond to all emails within 24 hours, and usually much faster during working hours. Phone calls are answered Mon–Fri, 9am–5pm; outside that, leave a voicemail and we'll ring back the next working morning. We're a small operation, not a corporate helpdesk — you'll get a direct reply rather than a ticket reference number.
Local collection
We're based in Mildenhall, west Suffolk. If you're local and want to discuss a project in person before ordering, drop us an email or give us a call on 07580 027866 to arrange.